Edward Harris House Bed and Breakfast Inn & Cottages - Rochester, NY, 14607, United States

Our B&B Policies

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For the care and comfort of all our guests, The Edward Harris House has adopted the following policies. By securing a reservation, the guest is acknowledging that they have read and agree with our stated policies.

Published rates are subject to change without notice and may vary according to availability, holidays or special events. The rooms rate is for single or double occupancy. Prices do not include 14% NYS sales and local room taxes.

 

Inn Rooms:  A valid credit card will hold your reservation, with payment collected upon arrival at the Inn.

Special Events:  During special events, college weekends, wedding, elopement, cottage rentals or whole house rentals - a 50% deposit on a credit card, or check deposit is required upon reservation. Balances must be paid 14 days prior to arrival.

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Gift Certificates and Coupons

Note: gift certificates and discounts may not be available as payment during high season May 1 – October 31, or on special event or college weekends. Taxes are additional. A $5 per day service fee is placed on all gift certificates or coupons.

Minimum Stays at the Inn

A two-night minimum stay may be required on major college event weekends and some special event weekends.

Check-In Time at the Inn

Check-in time is 3-7pm and Check-out time is 11am. To have staff available for your arrival, please contact us if you need to make other arrangements.

Smoking and Fires at the Inn

Due to our insurance as well as the health and safety of our guests, we are a non-smoking facility. Smoking is permitted on porches and patio areas only. For those who smoke inside their rooms or common areas, a $125.00 fumigation fee will be charged to their account and the guest/s will be asked to leave the facility.

The fireplaces in guest rooms are no longer woodburning. Candle inserts and electric inserts have been added for your ambiance. However, during the season - if you would like to use the Library or Living room, a staff member will be happy to light a fire in the main floor fireplaces. (weather permitting)

Children, Infants and Pets at the Inn

For the comfort of your child and your fellow guests, we are able to accommodate young adults 12 years or older at the Inn. For young families traveling with infants, young children, or pets - we would recommend our family friendly cottages, or would be happy to recommend local accommodations that would be well suited for your family.

Parking at the Inn

Off street parking available.

Pets at the Inn

We regret we are unable to accept pets. Please be aware that there are two friendly 'hypoallergenic' dogs on premises. (A Maltese and Havanese). We do have several special pet hotels that we can recommend upon request.

Cancellation Policy

Late cancellations affect us significantly. For the benefit of all, we ask your consideration in making and revising your reservations. Our cancellation policies are as follows:

  • Cancellations received seven days in advance will receive a full refund (30 days for holidays and special events).
  • Cancellations received less than 7 days in advance will receive a partial refund.
  • Cancellations received less than 2 days or less are non-refundable.
  • If rooms are not claimed by 7pm on the day of scheduled arrival, guest will be responsible for the full amount (plus a service fee) to be charged to guests account.

 

All changes or cancellations may be subject to a $30 service fee. We understand that unforeseen situations may cause you to change your plans, and we will do our best to re-let your rooms for you, refunding the full amount (plus a service fee). Guests checking out early will be responsible for any unused rooms/days. Prices subject to change without notification.

On the rare occasion should winter travel be interrupted due to poor weather conditions, the Inn will honor cancellations under the following industry guidelines:

a. The Rochester International Airport and/or
b. The NYS Thruway is closed due to poor travel conditions.

These cancellations will be given the opportunity to rebook on a future date with no penalties to the guest.

Please note: For your proctection and ours - reservations are not considered canceled without receiving a cancellation number. Please contact the Inn directly to receive this number for your records.

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