Policies - Amenities - Packages - Rates - Reservations - Cancellations - Links
Policies
For the care and comfort of all our guests, The Edward Harris House has adopted the following policies. By securing a reservation, the guest is acknowledging that they have read and agree with our stated policies.
Published rates are subject to change without notice and may vary according to availability, holidays or special events. The rooms rate is for single or double occupancy. Prices do not include 14% NYS sales and local room taxes.
A credit card will hold your reservation, with payment collected upon arrival at the Inn. During special events, college weekends, wedding or whole house rentals - a credit card, or check deposit may be required upon the date of reservation. Outstanding balance is collected upon check-in at the Inn.
Please mention any gift certificates/coupons at time of booking.
Note: gift certificates may not be available as payment on special event or college weekends. Taxes are additional, with a $5 per day service fee on all gift certificates.
- Minimum Stays
A two-night minimum stay may be required on major college event weekends and some special event weekends.
- Check-In Time
Check-in time is 3-7pm and Check-out time is 11am. To have staff available for your arrival, please contact us if you need to make other arrangements.
- Smoking
Due to our insurance as well as the health and safety of our guests, we are a non-smoking facility. Smoking is permitted on porches and patio areas only. For those who smoke inside their rooms or common areas, a $125.00 fumigation fee will be charged to their account and the guest/s will be asked to leave the facility.
- Children, Infants and Pets
For the comfort of your child and your fellow guests, we are able to accommodate young adults 12 years or older at the Inn. For young families traveling with infants, young children, or pets - we would recommend our family friendly cottages, or would be happy to recommend local accommodations that would be well suited for your family.
- Parking
Off street parking available.
- Pets
We regret we are unable to accept pets. Please be aware that there are two friendly 'hypoallergenic' dogs on premises. (A Maltese and Havanese). We do have several special pet hotels that we can recommend upon request.
Amenities
Wireless Internet throughout the Inn, Guest phones, VCR-TV's, Air Conditioning in season, King, Queen and Twin beds, Snack baskets, Bottled water, Hairdryers, Plush robes, Private ensuite baths with large tiled showers & sunflower showerheads along with Towel warmers.
Common areas include
Guest refrigerator, Lending Library, Coffee and Tea Service.
If you have forgotten anything - please ask!
Packages
Ask us about designing the perfect Bridal package with just you in mind. Elopement packages, Pampered getaways, family reunions, tours and special events. Gift certificates are available upon request.
Rates
Our guest rooms include breakfast, but not taxes:
US $169 -189, Double occupancy.
Special rates available for retired persons, long-term guests, relocations and business travelers. Special discounts may not be available on certain dates or times of the year. Please contact the Inn.
Extra guests (age 12 and over) are an additional $40.00 per night.
Rollaway bed can be made available upon request for $25.
US and Canadian Reservations
Rooms may be secured by a credit card deposit held on file upon reservation equaling one nights stay
or 1/2 the value of a multiple nights stay. Balance to be paid upon check-in at the Inn.
Forms of payment: AMEX, Visa, MasterCard, personal checks, travelers checks and cash are accepted.
- International Reservations
Overseas reservations are conveniently made directly on our secure website requiring a valid credit card on file.
If you prefer to pay by check, your check must be in full and have fully cleared your bank by your date of arrival.
- Group Reservations
Group reservations of 3 or more rooms must be paid in full 14 days prior to arrival at the Inn. A 50% deposit is required for all group reservations or special event dates. A $5.00 per day housekeeping/gratuity may be added per day for groups, holidays or events. Please inquire if applicable. Any incidentals will be added to your bill at the end of your visit.
Cancellation Policy
Late cancellations can affect us significantly. For the benefit of all, we ask your consideration in making and revising your reservations. Our cancellation policies are as follows:
- Cancellations
received seven days in advance will receive a full refund (30
days for holidays and special events).
- Cancellations received less than 7 days in advance will receive a partial refund.
- Cancellations received less than 2 days or less are non-refundable.
If rooms are not claimed by 7pm on the day of scheduled arrival, guest will be responsible for the full amount (plus a service fee) to be charged to guests account.
All changes or cancellations may be subject to a $30 service fee. We understand that unforeseen situations may cause you to change your plans, and we will do our best to re-let your rooms for you, refunding the full amount (plus a service fee). Guests checking out early will be responsible for any unused rooms/days. Prices subject to change without notification.
On the rare occasion should winter travel be interrupted due to poor weather conditions, the Inn will honor cancellations under the following industry guidelines:
a. The Rochester International Airport and/or
b. The NYS Thruway is closed due to poor travel conditions.
These cancellations will be given the opportunity to rebook on a future date with no penalties to the guest.
Please note: Reservations are not considered canceled without receiving a cancellation number. Please contact the Inn directly to receive this number for your records.
Links
We recommend Diamonds Limousine
Travel Insurance Sites: travelinsure.com, travelsafe.com
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